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RETURN & REFUND POLICY

Last updated: 25 April 2023

         When you receive your shipment, please inspect the packaging carefully, and note with the delivery driver any damage to the packaging at this time. If there is any damage visible in the package or product, please make a video while unpacking the package and send them to us. Added photos of the damage will be welcomed, when included with video. Pictures alone without unpacking video will not be accepted. The customer must notify us of damaged, defective and/or missing items within three business days of receipt. Please contact our Customer Service Center with any claims.

         If you have received a damaged or defective product or if it is not as described, you can raise a return or replacement request on the Website/App/Mobile site within 7 days of receiving the product.You will need to know your Order Number.        

         We coordinate the logistics for reverse pickups. Once the product(s) has reached our warehouse, the full amount of your returns will be refunded to your original payment method.

         All refunds are process within 7-15 business days of cancellation or from date of receipt of the returned product(s) at our warehouse.

Successful pick-up of the product is subject to the following conditions being met:

  • Correct and complete product (with the original brand/product Id/undetached MRP tag/product's original packaging/freebies and accessories).

  • The product should be in unused, undamaged and original condition without any stains, scratches, tears or holes and with non-tampered quality check seals/return tags/ warranty seals (wherever applicable).

          If a restocking fee is assessed, the associated cost will be deducted from your refund. Please contact our customer service department prior to purchase to confirm if your product is eligible for this restocking fee.

          Product photos of the items available on our site are stock photography supplied by the manufacturer and not guaranteed to completely represent what is included. Please review the item description to confirm all components and part numbers that will be included in the purchase.

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